In Block Management Online you maintain information relating to your block securely by logging into the admin area. While you are logged in all transactions are encrypted for privacy and security. As the account owner you have complete control over who else has access and different users can have different roles that you specify. For example, some users may edit the website set-up some others may not. Some users may read draft newsletters and others can have permission to approve and publish.

By having control over who should have access to what you can safeguard against mistakes by untrained users and also helping you to protect your information. Block Management Online is a user friendly system so does not require a lot to get used to but behind the user friendly front you can be re-assured there is an advanced security mechanism in action that means that your data is stored near as securely as your bank stores your financial data.

Block Management Online helps you to improve communications with leaseholders and residents. SMS-alerts can help you update residents of problems that you are already aware of in order to avoid getting inundated with calls from anxious residents. Emails are quick to send and means that you can send less formal updates to all leasholders. This is a perfect way to keep non-resident leaseholders, for example, informed about the latest news from the block.

With all the technological advances it is still interesting that we get most positive feedback on our ability to support those with no access to the Internet. It is a fact that there are many people that are not connected and therefore we also offer the ability to generate letter labels and mail merge with template letters.

Of course part of the responsibility of the residents’ management company or property managing agent is to send formal letters in hard copy and as such Block Management Online helps to create these letters with ease, pre-printed with the correct addresses retrieved from the leaseholder database.

Among other things Block Management Online provides an online database register that you can use to store property information and contact details for leaseholders, company directors and other important contacts. By accessing this data online you know that you are always looking at an up-to-date and accurate copy of the information.  Using this tool also offers the benefit of maintaining continuity as you can easily go back and look at older data for reference.

For example in the key contacts section you can store the contact information for your providers and suppliers such as insurance companies and trades people. By doing so you don’t have to worry about where the information is – you have all this information stored in one secure location accessible by you from any computer or device that can browse the Internet.

The property database has advanced custom features that makes it easy to specify whether the property is owner occupied, let by owner or agency let. This means that it is easy to find the relevant address or phone number for any matters relating to the property.

As the contacts database is linked with Message centre you can easily create and send emails or print letters to anyone registered in the contacts database. When creating a letter for example you can select the recipients from a list extracted from the contacts database.

All these functions have been developed in close relationship with property managaing agents and residents’ management companies in order to make the management task easier and improve communication with all stakeholders.