Block Management Online helps you to improve communications with leaseholders and residents. SMS-alerts can help you update residents of problems that you are already aware of in order to avoid getting inundated with calls from anxious residents. Emails are quick to send and means that you can send less formal updates to all leasholders. This is a perfect way to keep non-resident leaseholders, for example, informed about the latest news from the block.
With all the technological advances it is still interesting that we get most positive feedback on our ability to support those with no access to the Internet. It is a fact that there are many people that are not connected and therefore we also offer the ability to generate letter labels and mail merge with template letters.
Of course part of the responsibility of the residents’ management company or property managing agent is to send formal letters in hard copy and as such Block Management Online helps to create these letters with ease, pre-printed with the correct addresses retrieved from the leaseholder database.
