Block Management Online - for Residential management

Block Management Online is an online service developed for Residents Management Companies (RMCs) and Property Managing Agents. The service reduces the hassle of managing blocks of flats and helps to bring together the local community of leaseholders, residents and management company.

Benefits for Everyone

Block Management Online helps you to manage information about the block and also helps you communicate more effectively with all members of the community through the website or by email, SMS and by letter. Block Management Online does not assume that everyone has access to the internet, and as there is always a need to send letters by hard copy in the post it is also possible to use the service to print letter labels and mail merge addresses with letter templates.

RMC Website

With the Block management online service you also get a fully featured website for your residents' management company (RMC) by the click of a button. No technical skill is required and you can still easily tailor your RMC website so that it contains information and photos relevant only to your block.

The website designs that are available are stylish and simple to navigate while providing advanced features such as a contact form, a community forum and up-to-date local information. All features are designed to improve communication with the members of the community and reduce your administrative overhead.

A website for your RMC will benefit you by acting as a point of contact and a place to publish important information and documents. Documents such as insurance policies, standing order mandates, annual returns and accounts, AGM meeting minutes, etc can be published on the website and thus reducing the amount of requests you get for these types of documents.

If you have specific requirements for how you want your RMC or block websites to look then custom designs can be created just for you. This is popular among Property Managing Agents who see this as an opportunity to create more brand exposure.

Pricing

Block Management Online is competitively priced whether you are a small or large management company. Whether you manage a block with five flats or with hundreds of flats doesn't matter - we welcome clients of all sizes and our pricing reflects that. Please visit our website for more information.

Contact Us

Please contact us today on 07930 421117 or email sales@blockmanagementonline.com for a quote and to arrange a demonstration! Please visit www.blockmanagementonline.com for more information.

Block Management Online - Features and screenshots

Document Management

The document manager helps you to manage your documents easily and securely. It is here that you store documents like insurance documents, company accounts, standing order form or occupier rules, to name a few. In the document manager all documents are displayed in a table showing their name, size, type, creation date and modified date. As you move the mouse pointer over the table a form is shown that enables you to quickly and easily update the information held about each document. A document's status can be set to either 'Public' or 'Private'. When it is 'Private' it can only be viewed by those that have login access (typically the management committee or company secretary). When the status is set to 'Public' the document automatically becomes available on the public block website. In order to publish a document on the public website, just go to the document manager, click on "Add Document", set the status to 'Public', select document from your computer to upload and click "Submit". It is that easy!

Property Database Management

The property manager gives you easy access to information about each property including contact details for leaseholders, occupiers, and letting agencies, for example. If you are an account administrator or editor you can also easily edit these details by clicking on the relevant links in the popup box that is shown for each property. As properties change hands this is where you register new owners. The property manager also retains a history archive of previous owners and a comments history for each property. Contact information such as emails, addresses and mobile phone numbers from the property database can be accessed from within the message center thereby making ot easier to send correspondance to leaseholders and/or residents. If more than one member of the management committee have access to the database then the database provides an additional benefit as it makes it easier for one person (for example the chairman) to send a letter to one of the leaseholders when another committee member is responsible for keeping the data up-to-date (such as the company secretary).

Message Centre

The message centre gives you quick and easy access to all messages received to (and sent from) your block. Of course this is only when you are securely logged in so this is a private message box that anyone doesn't have access to. All messages sent from the public block website will show up here which provides the benefit that if the person that normally deals with correspondance is away then someone else in the management team can easily pick this task up instead. The perception from leaseholders and residents is that of a well run and consistent management company. The message center enables you to send emails and SMS as well as print letters and labels with the correct addresses that you select from the property database or enter on-the-fly. This helps you save time and effort while sending important corresponance to leaseholders for example. As the message centre and property database are connected you can easily select recipients for a message by ticking the relevant boxes next to whichever leaseholder, resident or committee member that is to receive the letter, email or SMS.

RMC Website Management

Despite all the other features the you get from Block Management Online, your investment can almost certainly be justified purely based on the block website that you get. The website is a simple to navigate yet advanced publishing platform. The benefits to leasholders and residents is that information will be available to them at any time and by providing more information this can help to bring the local community together. You can maintain the public block website from the website manager when you are logged in. From here it is easy to publish news, documents and other information. Here you can also change the design of the block website by the click of a button. No webdesign skills are required so within a minute of getting your Block Management Online account your block can start enjoying the benefits of having a public website.

User Manager and Control Panel

Block management online is a secure software solution that will help you take away some of the hassle of managing blocks of flats. The software is built with flexibility in mind so that you can get the most out if it regardless how you choose to manage your block. For example, as an administrator you have control over who has access and what roles each user has. Enrolling a new user is simple through the User Management page. Just enter the name and email address of the user you wish to enroll and an email will be sent with the new user's account details. Similarly it is very easy to delete or change the details of users.

Contact Us

Please contact us today on 07930 421117 or email sales@blockmanagementonline.com for a quote and to arrange a demonstration! Please visit www.blockmanagementonline.com for more information.