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Block Management Online


Welcome to Block Management Online! Whether you are a small or large property managing agent or residents management company you will benefit from less management cost and hassle while improving quality of service for your shareholders and members. As part of our service your block will also get a stylish web site that will act as a gateway for contact between the company and the public. The website can be chosen from pre-defined templates or made to your specific requirements.

Block Management Onlne is a web application that helps reduce the hassle of managing blocks of flats as well as providing a public website for the block or residents' association. The software runs in your web browser so there is no need to download and install anything. Among other things the service includes

  • Public website for publishing documents and news and a point-of-contact for owners and residents
  • Access to a forum where anyone can get help with any issues related to the management of their block
  • A secure member database for information related to owners and tenants
  • A shared message box for email and sms and facilities for printing letter labels
  • Free subscription to the quarterly Flat Living magazine. Flat Living magazine provides the latest information about products and a full directory of service providers who specialise in the services required by the leasehold sector.
    More information for Property Managing Agents
    More information for Leaseholders
    More information for Residents' Management Companies

    Contact Us

    Please contact us today on 07930 421117 or email sales@blockmanagementonline.com for a quote and to arrange a demonstration!

    Integrated with Google maps

    Make your website a starting point for anyone looking for local information - This is made easier as your management company website comes pre-integrated with Google maps enabling easy searching for local resources such as shops, restaurants, and local trades people.

    Residential Management - screenshot 1

    Addressing the needs of Property Managing Agents AND Residents' Management Companies

    Block management online was developed for both property managing agents AND residents' management companies. While providing tools to make the management of the block more efficient the software also benefits the residents association by helping to spread up-to-date information about the management of the block. Access to information is important to avoid potential problems and also helps owners and residents feel included. Block management online helps bridge gaps between the block management company, the managment committee, and the residents' community.

    Maintaining a record of all electronic correspondence

    For example by providing a shared message box for incoming emails and web-feedback each member of the management company will be able to stay up-to-date on the latest correspondance. One benefit of the shared message box is that there is no need to phone anyone or find the right binder to get the history of correspondence as the user can just login and read the email history in the browser. A second benefit of using the shared message box is that incoming committee members can get up-to-speed much quicker and learn about past correspondence. Also if the person responsible for dealing with email requests is away on holiday for example, it is easy for another user to provide cover and thus help to provide a smooth management of the company.

    Block management online also caters for those without access to Internet

    We have built the shared message box so that it contains some innovative features that are specific to residents associations. We firmly believe in providing a service that does not expect everybody to have access to the internet. Therefore block management online provides a facility to print letter labels by selecting addresses from the database. This feature is built so that a committee member can write and send an email message to all those in the database that have email, and then print out letter labels for the rest. The benefit of this is that the company can save cost and effort for sending information while ensuring that no recipient is left out.

    Block management online is secure thus keeping customers' data private

    secure block management

    Security is of course essential to protect the privacy of our users and block management online uses a few advanced techniques that help maintain privacy and security. To begin with all private areas of the website are protected by username and password. Secondly, the communication between the web browser and the web server is encrypted when a user is logged in which means that no-one can intercept sensitive data. Thirdly, block management online is hosted on dedicated servers that are located in the UK and that are only accessible by us. These servers are securely configured and will not allow non-secure non-encrypted connections except for delivering data that is meant to be public. Some other tricks we employ to increase security are secret. The benefit for our customers is that they know that sensitive data is not accessible to anyone who should not have access.

    Making life easier for non-resident owners

    Non-resident owners of flats can find it hard to get the latest news about the block. Because the block website holds all the latest documents and news any owner can download these onto their computer at any time. This can help reduce the frustration of not finding the right documents at the time when they are needed. Remote users can also take part in the more socially oriented forums and discussion boards and as such stay in touch and engage with the local community.

    FREE subscription to Flat Living magazine

    flat living magazine

    Each block management online account comes with a free subscription to the quarterly Flat Living Magazine. This magazine has been developed due to the success of the website www.flat-living.co.uk. It has been designed as a further benefit to flat and apartment owners and their residents’ management companies to ensure that they can locate information, products and a full directory of service providers who specialise in the services required by the leasehold sector. Flat Living magazine and www.flat-living.co.uk also offers a special forum where users can get help, support, and advice on any issues relating to this sector.

    Create a website for your block without any technical knowledge

    By signing up to block management online a customer can create a residents' association website without needing any technical knowledge. In fact, as soon as a customer has signed up the new block website is accessible. Customers do not need to go through the hassle of setting up and configuring the website as we have done all the hard work for them.

    Please visit the Bailey Mews block website at http://www.baileymews.co.uk/ for an example of a website created through Block Management Online. Please note that the website is an example of what you get "out-of-the-box" when signing up.

    Block website 1   Block website 2

    The websites provided by block management online are stylish and clean and allow customers to easily publish news and updates as well as publish documents such as annual returns, insurance documents, etc.

    For Property Managing Agents

    Improve your service while improving your efficiency in managing blocks. Our service offers your clients / residents' associations a professional grade website for publishing information, documents, news, and a community forum. The website can also be tailored or branded to your requirements.

    Behind the block website is a powerful and easy to use management interface that also helps you reduce the load of block management and that also contains an advanced messaging service (Inbox).

    Our service does not assume that all members have access to the Internet but helps by generating letter labels instead to those members that do not have an email.

    "Block Management Online is an innovative solution that solves a problem in a way that we have not come across before. By providing a website with relevant information for our clients and their members it successfully addresses the "softer" aspects of block management. At Saint Andrews Bureau Ltd we provide a high level of service and communication to our clients and therefore we get a lot of new business through referrals. With Block Management Online we are hoping to further enhance our service and efficiency as it helps us reduce the hassle of managing our blocks while improving the service we provide to our clients." - Mr Colin Astin, Managing Director, Saint Andrews Bureau Ltd

    For Residents' Associations and Local Communities

    The website for your Residents' Association includes a community forum where members, owners, and residents can communicate with each other anytime online.

    It also provides a source for news and documents that are important for running the block and conveyancing (Accounts, Insurance documents, Service charge notes, etc as you prefer).

    "The Bailey Mews Management Ltd website has been a great success since launch and has exceeded our expectations. The website incorporates everything we need to run our successful company and it has received very positive feedback from our shareholders, fellow professionals in the property sector, our tenants and the wider public. Through the website we publish all our property related documents, Management meeting minutes, quarterly newsletters, our Bailey Mews Social Contracts, our environmental policy, invitations to our Annual General Meeting and to all our social events. The website is now our communities preferred communication tool. Thank you for the professional service that has helped us to bring our Directors, UK and International owners and tenants, closer together, and in doing so making the management of our properties easier" - Mr Andrew Hughes, Chairman of the Board, Bailey Mews Management Company

    Residents Community Website Tailored to Your Needs

    In your account panel you can choose from a number of good looking websites that are tailored to the needs of Residents' Management Companies and Property Managing Agents. The website can be used to publish information about the local area and your block. It has a number of sections such as a Home Page, Documents, Contact, Forum, and News. We also cater for customers that have specific requirements for the design of their home page. Just provide your requirements to us and we will implement them for you as a bespoke service.

     



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    Flat Living magazine

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